148-5 Niinai Nishi 5-Sen Tokachi Sahoro Resort Hotel
Hana Mori Kuma Cafe & Restaurant
60 m
148-5 Niinai Nishi 5Sen Karikachi Kogen Sahoro Resort Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly Staff
Great Location
Outdated Rooms
Limited Dining Options
8.4/10
Great
Rooms
7.5
Location
8.5
Service
9.0
Dining
7.6
Guest reviews
8.4/10
based on 10 reviews
7.4
7.4/10 based on 81 reviews
David
United Kingdom,
June
2024
8.6/10
The hotel offers spacious, clean, and comfortable rooms, though slightly outdated. The service provided by the friendly and helpful staff was fantastic, even with language barriers. The location is ideal for accessing nearby ski lifts and runs. The dining experience was good but lacked some Western options. Overall, a great value for money stay with excellent facilities.
Rooms
8.0
The rooms were spacious, clean, and comfortable, although they could use some updating.
Service
9.0
The staff involved in the Night Entertainment were exceptionally polite and friendly, making our stay enjoyable despite language differences.
Location
9.0
The hotel's location provides easy access to ski lifts and intermediate to advanced runs, perfect for skiing enthusiasts.
Dining
8.0
The dining options were very good with varied choices daily, though lacking in some Western-style dishes.
Facilities
9.0
The hotel offers a range of facilities including housekeeping, laundry, shuttle service, ski equipment hire, and a welcome drink to enhance the overall stay.
Phil
United Kingdom,
March
2024
7.8/10
The hotel offers spacious, clean, and comfortable rooms, but they could use some updating. The service was fantastic with friendly and helpful staff despite language barriers. The location is perfect for skiing enthusiasts with easy access to the slopes. The dining options were varied and delicious, catering to different tastes. Overall, the facilities were satisfactory.
Rooms
7.0
The rooms were spacious, clean, and comfortable.
Service
9.0
The staff was exceptionally polite and friendly, making our stay very enjoyable.
Location
8.0
The hotel is ideally located for ski enthusiasts, offering easy access to the slopes.
Dining
8.0
The dining experience was very good with different options every day.
Facilities
7.0
The hotel facilities met our needs, providing a comfortable stay.
Peter
United Kingdom,
December
2023
7.4/10
The hotel offers spacious, clean, and comfortable rooms, although they could benefit from a modern touch. The service was exceptional, with staff bursting with energy and always ready to assist despite language barriers. The location is perfect for exploring the beauty of the local area, with easy access to Club Med Hokkaido and vibrant nightlife options. Dining options, while good, may feel overwhelming, especially for those seeking more western choices. The facilities are satisfactory, though some areas could use an update for a more luxurious feel.
Rooms
7.0
The rooms were spacious, clean, and comfortable but a bit outdated.
Service
9.0
The staff was fantastic, always smiling, helpful, and professional.
Location
8.0
The hotel is ideally located to explore the beautiful local area and enjoy nearby nightlife spots.
Dining
7.0
The dining experience was very good but might feel overwhelming with limited western-style options.
Facilities
6.0
The facilities are good and functional but could use some updates for a more luxurious touch.
Friendly Staff
Outdated Rooms
Peter
United Kingdom,
November
2023
8.0/10
The hotel offers a clean and comfortable stay with fantastic service and a great location, though room decor could use an update. The dining choices are good, but could be more diverse. Overall, good value for the price.
Rooms
7.0
The rooms, though a bit outdated, were spacious, clean, and comfortable.
Service
9.0
The service was fantastic, with staff always smiling, helpful, and pro. Even with basic cross-language skills, the staff were exceptionally polite and friendly.
Location
8.0
The hotel is conveniently located close to various attractions in the beautiful local area.
Dining
8.0
The dining experience was quite overwhelming with constantly changing options that were very good.
Facilities
8.0
The hotel offers a range of facilities including housekeeping, laundry, shuttle service, ski equipment hire, and a welcome drink.
Edward
United Kingdom,
October
2023
8.0/10
The hotel offers spacious, clean, and comfortable rooms but could benefit from modern updates. The service from the staff, especially in the Night Entertainment, was exceptional, despite language barriers. The location is ideal for exploring the beautiful local area and accessing ski facilities quickly. The dining options were varied and good quality, though slightly overwhelming at times. Overall, a good value for the facilities provided.
Rooms
7.0
The rooms were spacious, clean, and comfortable but a bit outdated.
Service
9.0
The staff in the Night Entertainment were exceptionally polite and friendly, going above and beyond despite language challenges.
Location
8.0
The hotel's location is perfect for exploring the surrounding area and accessing ski facilities easily.
Dining
8.0
The dining experience offered a good variety of dishes, but it could be overwhelming at times.
Facilities
8.0
The hotel provides a range of facilities to enhance the stay.
Joe
United Kingdom,
September
2023
8.4/10
The hotel offered spacious and clean rooms, though a bit outdated, which were comfortable. The service was exceptional, with polite and friendly staff even with basic cross-language skills. The location provided various activities to enjoy, from local attractions to the ski lifts. The dining experience was good but somewhat overwhelming due to limited Western options. The facilities were well-equipped and maintained.
Rooms
8.0
The rooms were spacious, clean, and comfortable but could benefit from modern updates.
Service
9.0
The staff were all nice and exceptionally polite and friendly, making the stay pleasant.
Location
9.0
Plenty to do in the beautiful local area and convenient access to Club Med Sahoro for ski enthusiasts.
Dining
7.0
The dining options were very good, although having limited Western choices may not suit all tastes.
Facilities
9.0
The hotel facilities were bursting with energy and well-maintained for guest enjoyment.
Frank
United Kingdom,
September
2023
7.8/10
The hotel offers spacious, clean, and comfortable rooms, though they could benefit from a modern update. The service, especially in Night Entertainment, was exceptional with polite and friendly staff, despite language barriers. The location is ideal for quick access to the ski lift and activities on the hill. The dining experience was good, although somewhat limited in variety. Overall, a decent value for the money with noteworthy service and location perks.
Rooms
7.0
The rooms were spacious, clean, and comfortable but could use a modern touch.
Service
9.0
The Night Entertainment staff were exceptionally polite and friendly, making the experience enjoyable despite language challenges.
Location
8.0
The hotel is conveniently located for easy access to the ski lift and hill activities.
Dining
7.0
The dining options were good but could use more variety to cater to different tastes.
Facilities
8.0
The hotel facilities provide the necessary amenities for a comfortable stay.
Clean
Outdated Rooms
Graham
United Kingdom,
July
2023
8.8/10
The hotel offers spacious, clean, and comfortable rooms, despite being a bit outdated. The service is fantastic, with always smiling and helpful staff. The location is perfect for skiing and exploring the beautiful surrounding area. The dining experience is varied and excellent, changing daily. The facilities are top-notch, offering everything from housekeeping to ski equipment hire.
Rooms
8.0
The rooms were spacious, clean, and comfortable, but could use a modern touch.
Service
9.0
The staff is friendly, helpful, and very professional, involved in Night Entertainment.
Location
9.0
The hotel is conveniently located for accessing the first ski lift and enjoying intermediate and advanced runs. Great proximity to Club Med Japan.
Dining
9.0
The dining experience was very good, with extraordinary dishes served daily.
Facilities
9.0
The facilities are impressive, offering everything from housekeeping and laundry to free shuttle service and ski equipment hire.
Francis
United Kingdom,
July
2023
8.4/10
My stay at the hotel was wonderful! The rooms were spacious, clean, and comfortable, although a bit outdated. The service was fantastic, with exceptionally polite and friendly staff, even with our basic cross-language skills. The location was great, with plenty to do in the beautiful local area. The dining experience was very good, although it could have had more western-style options. The facilities were top-notch, offering various amenities that enhanced my stay.
Rooms
8.0
I found the rooms to be spacious, clean, and comfortable, although they could use some updating.
Service
9.0
The staff was fantastic, always smiling, helpful, and very professional. Their great service really made my stay memorable.
Location
9.0
The hotel is perfectly situated with plenty to do in the beautiful local area. The staff members were also involved in the night entertainment, adding to the lively atmosphere.
Dining
7.0
The dining experience was very good and different every day. However, the lack of western-style options was a bit overwhelming.
Facilities
9.0
The hotel facilities were excellent, including housekeeping, laundry, shuttle service, free shuttle service, ski equipment hire, and a welcome drink that added a nice touch to the stay.
Gavin
United Kingdom,
June
2023
8.4/10
I had a wonderful stay at this hotel. The rooms were spacious, clean, and comfortable, although they could use a bit of updating. The service was top-notch, with friendly and helpful staff who made our stay enjoyable. The location was perfect for exploring the beautiful local area, and the dining experience, while good, lacked some variety. Overall, a great value for money with fantastic amenities.
Rooms
8.0
The rooms were spacious, clean, and comfortable.
Service
9.0
The service was fantastic, with exceptionally polite and friendly staff despite basic cross-language skills.
Location
9.0
The location was ideal, close to various activities in the area and with helpful staff ready to assist.
Dining
7.0
The dining was very good, with changing options each day, though limited in terms of Western-style offerings.
Facilities
9.0
The facilities were excellent, offering various services like housekeeping, laundry, shuttle service, and ski equipment hire.
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